1. Eligibility for Refunds
Refunds are available for eligible purchases within 14 days of the transaction. To qualify, the following conditions must be met:
The service was not delivered as promised.
The service was canceled before significant work was completed.
You provide valid proof of the issue.
2. Non-Refundable Services
Some services, such as custom development or one-time consultations, may not be eligible for refunds. This will be clearly stated at the time of purchase.
3. Requesting a Refund
To request a refund, please contact our support team with your order details and a description of the issue. We will review your request and respond within 7 business days.
4. Processing Time
Approved refunds will be processed within 7-14 business days, depending on your payment method.
5. Contact Information
For refund inquiries, reach out to our support team via our website contact form or email.